Contact Us

Feel free to contact us any time if you have any questions or concerns about any of our products. The fastest way to contact us is by phone 1-(646)-912-3815 or email at thecamasker@gmail.com

Shipping Policy

All orders are processed SAME DAY. If we are experiencing a high volume of orders, shipments may be delayed by 24-48 hours. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Frequently Asked Questions

Do you ship Internationally? Yes, we're happy to ship internationally. First Class International shipping costs $24.99 per unit, $29.99 for two or more.

• How will my order be shipped? Most orders are shipped First Class in a discreet cardboard box. Orders may be sent thru USPS or UPS.


Why isn't the hole smaller on the Camasker? There is no way to completely hide a Ring/Wyze/Blink Mini camera without compromising the lens's field of view (as well as the motion sensor, microphone, speaker, light sensor and IR lights). We went through several Camasker prototypes and making the hole as small as possible was our biggest consideration and concern, during our design & engineering process. The fact is, the Camasker does NOT interfere with the camera's functions. To try to hide the camera any more than we did, would result in the camera not fully functioning.

• Where do I hide the camera wires? Camasker for Ring includes a tunnel that you may feed your wires thru. Camasker for Wyze has an opening on the back that allows you to feed your cameras wires thru. 

Feel free to contact us or leave questions and comments on ANY of our social media pages including our YouTube channel, Instagram, Facebook, Twitter or Pinterest pages. We'll be sure to respond. 

 

Yes, We Accept Cryptocurrency

If you'd like to purchase your Camasker using cryptocurrency, we'll gladly accept Bitcoin or Ethereum at the addresses below. Send $40 USD equivalent and email us your Transaction ID to thecamasker@gmail.com, and we'll happily process your order.

Bitcoin: 1LynzwNGKNEArpHvv6mLyfo6E3sJJKwAzG

• Ethereum: 0x18d8e7ca69f42a8f07d046e1e5c87e3c29c7c49f

 

Return Policy

Camasker has no moving parts and we tested the product to make sure that it works exactly as advertised. Feel free to contact us if you would like to return your Camasker for any reason whatsoever.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. 

To start a return, you can contact us at thecamasker@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at thecamasker@gmail.com.

∙ Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

 Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.